Terms and Conditions

1. Acceptance of terms

By accessing and using the torcip.ro website and Torcip services, you agree to be bound by these terms and conditions. If you do not agree, please do not use our services.

2. Description of services

Torcip provides professional hardware development and embedded services, including:

  • PCB design and development (electronic boards)
  • Firmware and embedded software development
  • Rapid prototyping and series production
  • IoT solutions and wireless connectivity (BLE, LoRa, NB-IoT)
  • Access control and identification systems (RFID, NFC)
  • Technical consulting and certification support

3. User obligations

As a user of our services, you agree to:

  • Provide accurate and complete information about project requirements
  • Not use services for illegal purposes or dangerous products
  • Respect intellectual property rights
  • Maintain confidentiality of shared technical information
  • Notify any suspicious activity or security breach

4. Intellectual property

All materials on this site (text, graphics, logos, technical schematics) are the property of Torcip (Metachain S.R.L. and Torcip S.R.L.) or their licensors and are protected by copyright laws.

Rights to hardware designs and firmware developed for clients will be governed by the contractual terms specific to each project. By default, the client receives a usage license, and Torcip retains intellectual property rights over reusable components.

5. Limitation of liability

Torcip will not be responsible for indirect, incidental or consequential damages resulting from the use or inability to use our services or products.

Hardware products are delivered according to agreed specifications. Warranty is limited to manufacturing defects and does not cover damages caused by improper use or unauthorized modifications.

6. Confidentiality

We are committed to maintaining the confidentiality of technical and business information you entrust to us. Details are described in the confidentiality agreements (NDA) signed at the beginning of each project.

Technical specifications, schematics, and source code of your project are treated with strict confidentiality.

7. Payments and billing

Payment terms will be specified in the individual contract for each project. Generally, we apply a milestone-based payment model: advance at order, intermediate payment at prototype approval, balance at final delivery.

For series production, payment terms are negotiated separately based on volume and frequency.

8. Warranty and support

Hardware products come with warranty according to current legislation and contractual terms. The standard warranty period for electronic products is 24 months.

We offer post-sale technical support and maintenance services according to agreed arrangements.

9. Termination

Either party may terminate the collaboration according to the terms established in the specific contract. In case of termination, the client will pay for services rendered and components acquired up to the termination date.

10. Changes to terms

We reserve the right to modify these terms. Continued use of services after modifications constitutes acceptance of the new terms.

11. Governing law

These terms are governed by the laws of Romania. Any dispute will be resolved by the competent courts in Bucharest, Romania.

Contact

Email: contact@torcip.ro